Yodel confidently delivers millions of parcels weekly, covering every postcode throughout the UK. This expansive reach is supported by a robust infrastructure. Yodel operates over 60 service centres, ensuring your parcel arrives on time, wherever its destination. For destinations beyond the mainland, Yodel partners with Fastway Couriers, Guernsey Post, and Jersey Post to facilitate deliveries to the Republic of Ireland and the Channel Islands.
- Yodel Domestic contact phone number : +44 844 755 0117
- Yodel Domestic website : http://www.yodel.co.uk/
Yodel empowers you with real-time UK parcel tracking, providing complete visibility of your delivery’s location. Delivering 150 million packages annually, Yodel maintains strong partnerships with 80% of major UK retailers. To achieve this level of precision, Yodel utilizes a smart bar code system for precise parcel tracking throughout its journey.
To track your parcel’s progress, simply enter your tracking number into the search box on this page. This allows both senders and recipients to easily monitor their deliveries. Track Your Parcel Now! Enter your parcel reference number above and click “Track” for instant location updates. Track your parcel’s location by entering its reference number in the field above. Tracking your parcel is easy—all you need is your parcel number. This unique code enables us to track your parcel effectively. The parcel number typically consists of 8 to 20 digits.
You should receive your parcel number from the sender upon ordering, dispatch, or on the day of delivery. If a Yodel delivery card was left, use the 8-digit reference number printed on it for tracking. Please allow some time for parcel information to update in our system after you have ordered your goods. If tracking information is unavailable after a day, contact the sender to verify the parcel number and confirm handover to Yodel. Examples of valid tracking numbers include JD0002210160195973, 8AF710004557A002, and 8999R04098251. Yodel Direct tracking numbers follow a format similar to YOL1522927.
Understanding your tracking status is key:
- “With Sender or Awaiting Collection” indicates the initial stage of your parcel’s journey. This means Yodel is aware of your parcel but hasn’t received it from the sender yet.
- “Left Sender or Collected” signifies that the sender has shipped your parcel and it is en route to a Yodel depot.
- “At Yodel Depot” indicates Yodel has received your parcel and is preparing it for delivery on the scheduled day. It might also mean that a delivery attempt was unsuccessful and the parcel was returned to the depot.
- “Left Yodel Depot” confirms your parcel is no longer at the local depot and is now on its way to you. The “Left Yodel Depot” status may also appear as “With Courier/Driver.”
- “With Courier/Driver” means your parcel is in the safe hands of our delivery driver for its final leg of the journey.
- For 48 or 72-hour deliveries, your parcel may not arrive today; please check your estimated delivery date on the tracking page.
- “Was with Courier/Driver” indicates either successful delivery or an unsuccessful attempt, with the parcel returning to the depot. If your first delivery attempt was unsuccessful, we’ll try again twice on consecutive working days.
- “Delivered” confirms that your parcel has been successfully delivered, either to you directly, a neighbor, or a designated safe place.
Find the exact delivery location of your parcel on the tracking page.
Yodel serves diverse B2B and B2C sectors, encompassing fashion, leisure, health and beauty, home and garden, electrical, gifts, publishing, entertainment, and industrial components. Yodel provides expert handling for fragile items such as wine and flowers.
Yodel originated as the logistics division of Shop Direct Group (SDG), later demerging in 2008. SDG was formed from the merger of Reality (formerly Shop Direct) and Business Express (formerly Littlewoods). Previously known as Home Delivery Network, the company rebranded as Yodel in 2013. Yodel maintains a strong presence in UK delivery services for a large portion of the retailing sector, including Amazon, Argos, Boots, and Tesco Direct. Parcelpoint and HDN (NI) Limited, formerly associated companies, are now integrated within the Yodel Delivery Network.
To address customer feedback, Yodel launched a Customer Experience Academy, backed by recognized customer care qualifications. Expanding its reach, Yodel now offers Yodel Direct, providing accessible services for smaller companies and individual customers. Yodel, in partnership with Paypoint, owns Collect Plus, a network of over 5,500 retailers, including ASDA, COOP, NISA, Spar, Costcutter, and McColls. Collect Plus caters to smaller customers, offering comprehensive send, return, and click-and-collect services. Instantly track your Yodel parcels using the convenient Trackingpkgs app.
