Chronopost, a French company specializing in fast package delivery, operates in over 230 countries, offering same-day, next-day, and international shipping plus extras like insurance and notifications. Founded in Paris in 1985, Chronopost develops specialized solutions, such as temperature-controlled shipping and customized logistics, for healthcare and e-commerce industries. Chronopost is committed to environmental sustainability by using hybrid/electric vehicles, optimizing routes, and using eco-friendly packaging.
- Chronopost France contact phone number : +33 (0) 969 391 391
- Chronopost France website : http://www.chronopost.fr/
- Chronopost France email : service.client@chronopost.fr
Chrono Express, Chronopost’s premier service, guarantees next-day delivery in France and much of Europe. Chrono Express offers online tracking, Sunday delivery, and up to €1500 insurance per package. For less urgent needs, Chrono Classic is a standard delivery service, delivering non-urgent shipments within two days in France and 3-4 days in Europe; it also offers online tracking and insurance.
Chrono Relais lets customers drop off packages at Chronopost locations, like post offices, and have them delivered within 24-72 hours. The Chrono Shop2Shop service allows online shops to offer delivery to parcel shops, ideal for customers preferring in-person pickup over home delivery.
For global reach, Chrono International is an express delivery service to over 230 countries, offering customs assistance, online tracking, and varied delivery options based on the destination.
Chronopost’s Predict Service tells customers the exact delivery date and time. Customers receive SMS/email notifications of the estimated delivery time, accurate to within one hour. The Predict service also lets you reschedule your delivery to suit your availability. Reschedule your delivery on the parcel tracking page, where various options are available. If rescheduling isn’t available, contact the delivery company or sender for alternatives. Rescheduling options include changing the date, neighbor delivery, safe place delivery, or local pickup.
Missed delivery? A notice will be left with instructions on how to collect your package. Chronopost has locations across France in stores and supermarkets. Remember that parcel collection timeframe varies: 14 days at post offices, 8 days at pick up points, and only 3 days at pick up lockers. Identification is required for collection, and parcels will be returned if unclaimed within the deadline. Finally, someone else can collect your package with your identification.
