Introduction
Tracking Packages values the privacy of its users. When you use our services, we may collect and use your relevant information. We hope to use this Privacy Policy to explain to you how we collect, use, store and share this information when using our services, and how we provide you with access, update, control and protect this information. This “Privacy Policy” is closely related to the Tracking Packages services you use. I hope you read it carefully and, when necessary, follow the guidelines of this “Privacy Policy” to make the choices you deem appropriate. We try to express the relevant technical terms involved in this Privacy Policy as concisely as possible and provide links to further explanations to facilitate your understanding.
Your use or continued use of our services means that you agree to our collection, use, storage and sharing of your relevant information in accordance with this Privacy Policy.
If you have any questions about this Privacy Policy or related matters, please contact us through contac form.
Information we collect
When we provide services, we may collect, store and use the following information about you. If you do not provide relevant information, you may not be able to register as our user or enjoy some of the services we provide, or you may not be able to achieve the intended effects of the relevant services:
When you use the express delivery service, we will collect the courier tracking number information you enter in the tracking number field, which will be used to query the actual carrier logistics company of the express delivery to be checked, obtain the logistics status information of the corresponding express delivery, and send the query results After integration, it will be displayed uniformly on your parcel inspection details page on Tracking Packages. We will store your inspection records and remarks after the express delivery order so that you can check them at any time.
When you use the express delivery service, we will store your shipping records in Tracking Packages so that you can check them at any time. We will store your last sender and item information to facilitate repeated and fast express delivery.
In addition, in accordance with relevant laws, regulations and national standards, we may collect and use your relevant personal information without seeking your authorization and consent in the following circumstances:
1) Directly related to national security, national defense security and other national interests; directly related to public safety, public health, public knowledge and other major public interests;
2) Directly related to criminal investigation, prosecution, trial and judgment execution, etc.
3) To protect your or other individuals’ major legitimate rights and interests such as life, property, reputation, etc. but it is difficult to obtain your consent;
4) The personal information collected is disclosed to the public by you yourself;
5) Collect personal information from legally publicly disclosed information, such as legal news reports, government information announcements and other channels;
6) Necessary to sign and perform the contract at your request;
7) Necessary to maintain the safe and stable operation of the products or services provided, such as discovering and handling product or service failures;
8) Necessary for legitimate news reporting;
9) When it is necessary to carry out statistical or academic research in the public interest, and when providing the results of academic research or description to the outside world, the personal information contained in the results will be de-identified;
10) Other situations stipulated in laws and regulations
Please understand that the functions and services we provide you are constantly updated and developed. If a certain function or service is not listed in the above description and your information is collected, we will provide additional information through page prompts, interactive processes, website announcements, etc. Explain to you the content, scope and purpose of information collection to obtain your consent.
Storage of information
Where information is stored
We will store user personal information collected within USA in accordance with laws and regulations.
Duration of information storage
Generally speaking, we only retain your personal information for as long as necessary to fulfill the purposes, e.g.
When our products or services cease operations, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period.
How we use information
We use the information we collect in the course of providing our services to you for the following purposes:
- To provide services to you;To help us design new services and improve our existing services;
- To enable us to better understand how you access and use our services so that we can tailor our responses to your individual needs, such as language settings, location settings, personalized help services and instructions, or to otherwise respond to you and other users;
- To provide you with advertisements that are more relevant to you as an alternative to commonly placed advertisements;
- To evaluate the effectiveness of advertisements and other promotions and campaigns on our Services and to improve them;
- To involve you in surveys about our products and services, to carry out marketing activities related to the Services, and to push to you the latest information about marketing activities and promotional programs;
- To assist national judicial, administrative, security organs and other right institutions to carry out investigations, and to comply with applicable laws and regulations and other obligations committed to the right institutions.
- In order to provide you with a better experience, improve our services or for other purposes you agree to, we may use the information collected through one of our services in a way that aggregates information or personalizes it for our other services, subject to compliance with relevant laws and regulations. For example, information collected when you use one of our services may be used in another service to provide you with specific content or to show you information that is relevant to you and not universally pushed. You may also authorize us to use the information provided and stored by that service for our other services if we provide an option to do so in the relevant service.
Information Security Protection
We retain your personal information only for as long as necessary for the purposes described in this Privacy Policy and for as long as required by law and regulation.
We use a variety of security technologies and procedures to protect against the loss, misuse, unauthorized access or disclosure of information. For example, in some services, we will utilize data transmission encryption (e.g., SSL), data storage encryption to protect the personal information you provide.
Tracking Packages’s suppliers, partners or other Tracking Packages third-party service providers will be bound by confidentiality agreements and will also be subject to access control and operational monitoring of data and information.
However, Tracking Packages can not guarantee that the aforementioned third parties will certainly take confidentiality measures in accordance with our requirements, we also do not assume any responsibility for the behavior and consequences of third parties, and Please understand that, due to technological limitations and the possible existence of a variety of malicious means, in the Internet industry, even if every effort is made to strengthen the security measures, it is not always possible to ensure that 100% of the information is safe, and there are possible and unknown risks associated with any security system.
There are possible and unknown risks in any security system. You should be aware that the systems and communication networks you use to access our services may experience problems due to factors beyond our control. As a user, it is up to you to decide whether or not you wish to use Tracking Packages’s services and whether or not you wish to voluntarily provide us with your information.
Sensitive Personal Information You Share
Certain personal information may be considered sensitive personal information due to its specific nature, such as your race, religion, personal health and medical information. Sensitive personal information is subject to stricter protection than other personal information.
Please be aware that the content and information you provide, upload or post when using our services (e.g., information such as photos of your social activities) may disclose your Sensitive Personal Information. You need to carefully consider whether to disclose relevant sensitive personal information when using our Services.
You agree that your Sensitive Personal Information will be handled for the purposes and in the manner described in this Privacy Policy.
How we use cookies
You agree and authorize us to collect and use your information through the following methods, including cookies and statistical tools:
- Tracking Packages will collect and store information relating to you that Tracking Packages records in the course of providing the Tracking Packages Services to you;
- Tracking Packages will collect and store information that you voluntarily submit or feedback through Tracking Packages’s customer service personnel and/or other channels;
- Tracking Packages collects and stores information relating to you that it lawfully obtains from affiliates, business partners and third-party independent data sources
We use our own cookies and statistical data tools for the purpose of providing you with a more personalized user experience and service and for the following purposes:
- Remembering who you are. For example, cookies and statistical data tools help us to recognize you as a registered user of ours or to save preferences or other information that you provide to us about yourself;
- To analyze your use of our services. For example, we may use cookies and statistical tools to understand what activities you use our Services for or which pages or services are most popular with you;
- Advertising Optimization.Cookies and statistical data tools help us to deliver advertisements that are relevant to you based on your information instead of general advertising.
While we use cookies and statistical data tools for the above purposes, we may provide non-personally identifiable information collected through cookies and statistical data tools, statistically processed, to advertisers or other partners for the purpose of analyzing how users use our services and for advertising services.
There may be cookies and statistical data tools placed by advertisers or other partners on our products and services. These cookies and statistical data tools may collect non-personally identifiable information about you for the purpose of analyzing how users use such services, to deliver advertisements to you that may be of interest to you, or to evaluate the effectiveness of advertising services.
The collection and use of such information by these third-party cookies and statistical data tools is not governed by this Privacy Policy, but by the privacy policies of the relevant users, and we are not responsible for third-party cookies or statistical data tools.
You can refuse or manage cookies or statistical data tools through your browser settings. Please note, however, that if cookies or statistical data tools are deactivated, you may not be able to enjoy the best possible service experience and certain services may not work properly. Also, you will receive the same number of advertisements, but they will be less relevant to you.
Applicable Exceptions to the Privacy Policy
Our Services may include or link to social media or other services (including websites) provided by third parties. For example:
- You use the “share” button to share certain content to our Services, or you use a third-party connectivity service to log into our Services. These features may collect information about you (including your log information) and may place cookies on your computer in order for the features to function properly;
- We provide you with links to third-party services or websites through advertisements or other means on our Services.
These third party social media or other services may be operated by the relevant third party or by us. Your use of such third party social media services or other services (including any personal information you provide to such third parties) is subject to that third party’s terms of service and privacy policy (not the General Terms of Service or this Privacy Policy), the terms of which you need to read carefully. This Privacy Policy applies only to the information we collect and does not apply to the services provided by any third party or to any third party’s rules for use of information, and we are not responsible for any third party’s use of information provided by you.
Use of our Services by Minors
We encourage parents or guardians to direct minors under the age of eighteen to use our Services. We recommend that minors encourage their parents or guardians to read this Privacy Policy and that minors seek the consent and guidance of their parents or guardians before submitting personal information.
Scope of Application of the Privacy Policy
This Privacy Policy applies to all of our services except for certain specific services. These specific services will be governed by specific privacy policies. A specific privacy policy for a particular service will describe more specifically how we use your information in connection with that service. The privacy policy for that particular service forms part of this Privacy Policy. In the event of any inconsistency between the privacy policy for the particular service in question and this Privacy Policy, the privacy policy for that particular service will apply.
Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy will have the same meanings as those defined in the User Usage Agreement.
Please note that this Privacy Policy does not apply to the following:
- Information collected by third-party services (including any third-party websites) that are accessed through our Services;
- Information collected through other companies or organizations that serve advertisements on our Services.
Changes
We may revise the terms of this Privacy Policy from time to time, and such revisions form part of this Privacy Policy. If such revisions result in a material reduction of your rights under this Privacy Policy, we will notify you by prominently displaying a notice on our home page or by sending you an e-mail or otherwise notifying you prior to the effective date of the revisions. In such event, by continuing to use our Services, you agree to be bound by this Privacy Policy as amended.
How to contact us
When you have other complaints, suggestions, issues related to personal information of minors, info@trackingpkgs.com. We will review the issues involved as soon as possible and respond within thirty days of verifying your user identity.
Rejecting Cookies on this Website
Most browsers are initially set up to accept cookies, but you can disable cookies if you wish, usually by changing your Internet software browsing settings. You can also configure your browser settings to allow the acceptance of certain cookies, or to notify you each time a new cookie is stored on your computer, so that you can decide whether to accept or reject the cookie. For example, the “Help” section of your browser may provide you with assistance. You can also disable or delete stored data used by cookie-like technologies, such as Local Shared Objects or Flash cookies, by managing your browser’s Additional Settings or by visiting its manufacturer’s Web site. Because our cookies allow you to access some of the basic features of our Web site, we recommend that you enable cookies. Because our cookies allow you to access some of the basic features of our site, we recommend that you enable cookies; otherwise, disabling cookies may mean that you experience reduced functionality or will not be able to use the site at all.