Tracking Number Responses
When you enter your tracking number, the system displays various responses based on how global postal carriers and logistics providers process tracking information.
Unable to Track
Apologies, it seems that the tracking number you provided isn’t returning any information.
This may be due to a few reasons:
- The carrier may not offer online tracking for the shipping method used. You can contact the carrier directly through their website’s “Contact Us” page, where you can email or call them for assistance.
- We are unable to determine the shipping carrier for this tracking number. You may need to identify the carrier yourself. If you need us to add a specific carrier or tracking format, feel free to contact us, and we’ll be happy to assist.
Normal Tracking
Your package’s tracking number contains tracking information. This means:
- The carrier has accepted your package, and it has been processed with tracking details entered. Please be patient as we update you with any further information from the carrier.
Not Found
We’re sorry, the tracking number is currently unavailable in the carrier’s system. Please try again later. This could be due to:
- The carrier has not yet accepted the package.
- The carrier hasn’t entered the tracking details into their system.
- The tracking number is incorrect or invalid.
- The item was posted a while ago, and the information is no longer available.
Usually, once the package is sent, it goes through processing and enters the carrier’s tracking system. Sometimes there’s a delay between the scanning events, and tracking info may not appear right away. Please check back after a day or two.
Web Error
An error has occurred on the website. Possible reasons include:
- The carrier’s tracking service may be temporarily disconnected.
- Network issues or an unstable connection.
- Some carriers may experience downtime, but most will restore tracking within a few hours. Please click “Re Track” or try again later.
Process Error
There’s an issue with the tracking process. This may be caused by:
- The carrier’s tracking format has changed.
- The carrier’s tracking system is unresponsive.
We are working to resolve these issues and will update the system as soon as possible. Please click “Re Track” and try again later.
Service Error
We apologize for the inconvenience. There seems to be a service issue. Possible reasons include:
- Our tracking system is undergoing updates or maintenance.
- There may be an issue with the carrier’s tracking service.
- The carrier’s tracking service may be experiencing high traffic, causing temporary failures.
Please try clicking “Re Track” or retrying later. Thank you for your patience.
Web Error [Cache]
An error occurred with the website. This could be due to:
- The carrier’s tracking service being temporarily disconnected.
- A network issue or unstable connection.
Some carriers may experience web errors, but most will restore tracking within a few hours. Please click “Re Track” or retry.
Note: The current result shows the last available tracking information and may not reflect real-time updates.
Process Error [Cache]
An error occurred in the tracking process. Possible reasons include:
- The carrier’s tracking format has changed.
- There was a response issue when accessing the tracking system.
We are working on resolving this and will update the system soon. Please click “Re Track” and try again later.
Note: The current result reflects the last information available and may not be up to date.
Service Error [Cache]
We apologize for the inconvenience. There seems to be a service issue. This could be caused by:
- Our tracking system undergoing maintenance.
- A fault with the carrier’s tracking access.
- High traffic causing temporary tracking failures.
Please click “Re Track” or retry later.
Note: The information displayed is from the last time you checked the tracking number and may not reflect real-time updates.