When you provide your tracking number the system shows types of responses based on how worldwide postal carriers and global logistics providers access the tracking information.
Unable To Track
Apologies, It seems that the tracking number you provided is not yielding any tracking information.
There could be a reasons for this;
- The shipping method used by the carrier might not have an online tracking capability. You can reach out to the carrier through their website and find their “Contact Us” page. There you can. Send them an email or call their hotline for assistance.
- Apologies, but we are unable to determine the specific shipping carrier for this number. You may need to designate it yourself. If you would like us to include a carrier or tracking number format please don’t hesitate to get in touch with us. We would be more, than happy to add carriers.
Normal Tracking
Your packages tracking number contains tracking information. There can be reasons, for this;
- It indicates that the carrier has accepted your package and the item has undergone processing and had its tracking information entered. Please remain patient as we will update you if there are any scanning events provided by the carrier.
Not Found
I’m sorry. The number you’re looking for isn’t currently available, in the carriers system. Please try again later to see if it becomes accessible. This may due to several reasons:
- The carrier has not yet accepted the item.
- The carrier has not yet entered the item into their system.
- Your tracking number is incorrect or invalid.
- The item was posted a while ago so the information may no longer be available.
Typically once an item is sent it goes through processing. Enters the carriers tracking system. There might be a delay between these scanning events. When the tracking information becomes available in the carriers system. Usually it takes a days, for processing, which is why the tracking information may not appear online immediately. Please try checking later.
Web Error
An error has occurred on the website. There could be reasons for this;
- The tracking access provided by the carrier is temporarily disconnected, resulting in the suspension of their website.
- It could be a network fault caused by an unstable network connection.
- Some carriers may experience web errors or disconnected servers due, to a lack of support but most other carriers usually restore their tracking service within a few hours. You can try clicking on “Re Track” or retry
Process Error
An error in the process has occurred, which could be due to reasons;
- The format of the carriers tracking results has been altered.
- The carriers tracking access is experiencing responses.
We are currently working on resolving these issues. Will update our system as soon, as possible. Please click on re track. Try again later.
Service Error
We apologize for the inconvenience. There seems to be an issue with our service. This could be due to a variety of reasons;
- Our tracking system is currently undergoing updates or maintenance.
- There might be a problem, with the tracking access provided by the carrier.
- The carriers tracking access is experiencing traffic resulting in temporary tracking failures.
Please try clicking on “re track” or retrying later to resolve this issue.
Thank you for your understanding and patience.
Web Error [Cache]
An error has occurred on the web. This could be due, to a reasons;
- The tracking access of the carrier is temporarily disconnected, which leads to the suspension of their official website.
- It might be a temporary network issue caused by an unstable connection.
- Although some carriers lack support and often experience web errors or disconnected servers most other carriers are able to restore their tracking service within a few hours if a web error occurs. Please try clicking Re Track or retrying.
The current result is from the last time you tracked this number, not instantaneous information!
Process Error [Cache]
An error has occurred in the process. There could be reasons for this;
- The format of the tracking results from the carrier has been changed.
- There was a response while accessing the carriers tracking system.
We are currently working on resolving these issues. Will update our system as soon as possible. Please click on “re track”. Try again later.
Please note that the current result reflects the information from the time you tracked this number and may not be up, to date.
Service Error [Cache]
We apologize for the inconvenience caused. There seems to be an issue with our service at the moment. This could be due to a reasons;
- Our carriers tracking access is currently being. Undergoing maintenance.
- There might be a fault in our carriers tracking access.
- The tracking might fail because our carriers tracking access is experiencing traffic.
Please try clicking on re track or retry
Kindly note that the information you see is, from the time you tracked this number and may not reflect real time updates.