Azer Express Post, a reliable courier service in Azerbaijan, provides efficient and affordable delivery solutions for both individuals and businesses. Whether you are sending or receiving packages within Azerbaijan or from abroad, staying informed about your shipment’s journey is essential for ensuring its timely arrival and peace of mind. This guide offers a comprehensive overview of Azer Express Post’s services, including contact details, operating hours, and, most importantly, a detailed explanation of how to track your packages using both their official website and third-party platforms.
Contacting Azer Express Post
Contacting Azer Express Post for inquiries or assistance is a straightforward process, with several avenues available to suit your specific needs. The Baku office, located at Drogal turn 702, AZ1010 Baku, Azerbaijan, can be reached by phone at +994 12 598 43 98 or fax at +994 12 598 54 94. Alternatively, you can send an email to azems@azems.az. The Ganja office, situated at Mirza Abbas Abbaszade Street 31, AZ2000 Ganja, Azerbaijan, can be contacted by phone at +994 55 250 62 64.
Operating Hours
Azer Express Post operates from Monday to Friday, with business hours from 09:00 to 18:00, taking a break from 13:00 to 14:00 each day. On Saturdays, the office remains open from 10:00 to 15:00. The company observes Sundays, public holidays, and January 20th (National Day of Mourning) as non-operating days.
Customs Requirements for Imported Goods
When ordering goods from abroad, it is crucial to adhere to certain requirements to ensure smooth customs clearance. This primarily involves declaring your goods through the “Smart Customs” system, managed by the State Customs Committee. This system applies to all goods imported to Azerbaijan by natural persons and is designed to facilitate efficient customs processes and ensure compliance with regulations. Goods that are not declared through the “Smart Customs” system will not undergo customs inspection, which can potentially lead to delays or complications.
It is important to note that the declaration requirement applies solely to goods imported from abroad. Private shipments from abroad, such as personal items sent by friends or family, do not require declaration.
Ordering Goods from China
For customers who order goods from China and receive them by mail, it is advisable to contact the “Azerpocht” LLC call center at 169 for any inquiries or assistance.
Mobile Phone Deliveries
EMS shipments containing mobile phones are handled differently, with these deliveries managed from the Azerexpresspost head office and operating during specific hours. Mobile phone deliveries are subject to customs requirements, ensuring compliance with applicable regulations. These deliveries are available from 09:00 to 18:00 from Monday to Friday and 10:00 to 13:00 on Saturdays.
Tracking Your Packages
Azer Express Post offers various ways to track your packages, ensuring you stay informed about their location and delivery status. The two primary methods include using their official website and third-party tracking platforms like Trackingpkgs.
Tracking with the Official Website:
The official Azer Express Post website features a dedicated tracking page, enabling you to monitor your shipment’s progress with ease. To track your package, you can use any of the following identifiers:
- Tracking number
- Shipment ID
- PRO number
- Order ID
Simply enter the relevant identifier on the tracking page, and the system will provide detailed information about your package’s current location and estimated delivery date.
Tracking with Trackingpkgs:
Trackingpkgs is a leading logistics tracking platform that offers efficient and accurate tracking solutions for a wide range of carriers, including Azer Express Post. It provides comprehensive tracking information for your packages, offering a seamless and convenient way to stay informed.
Tracking Steps on Trackingpkgs:
- Access the Trackingpkgs website.
- Enter the tracking number of your Azer Express Post package in the designated field.
- The platform will automatically retrieve and display detailed tracking information, including the current status, location, and estimated delivery date.
Advantages of Using Trackingpkgs
Trackingpkgs offers numerous advantages for both consumers and sellers.
For Consumers:
- Ease of Tracking: Trackingpkgs provides a simple and convenient way to track packages from various carriers, including Azer Express Post.
- Comprehensive Information: Users receive comprehensive and detailed tracking information, ensuring transparency and clarity throughout the shipping process.
For Sellers:
- Efficient Tracking Solutions: Trackingpkgs streamlines the tracking process for sellers, providing a centralized platform to monitor multiple shipments.
- High Accuracy Rate: The platform boasts a high tracking accuracy rate of up to 99.9%, ensuring reliable and accurate data for sellers.
- Carrier Selection Option: Users can select the carrier for their shipment, making it convenient to track packages from various providers.
- 24/7 Support: Trackingpkgs offers continuous support to users, ensuring assistance is available whenever needed.
Trackingpkgs: A Global Platform
Trackingpkgs is a global platform used by millions of users from over 230 countries. It tracks packages from numerous carriers and even integrates with popular global marketplaces like TikTok, Shopify, Amazon, Wish, and AliExpress. This allows users to track orders placed through these marketplaces effortlessly.
Conclusion
Azer Express Post provides efficient and reliable courier services in Azerbaijan. Whether you are sending or receiving packages within the country or from abroad, tracking your shipment’s progress is essential. The Azer Express Post website and third-party platforms like Trackingpkgs offer convenient and accurate ways to track your packages, ensuring you remain informed and in control of your deliveries. By leveraging these tracking tools, you can enjoy peace of mind and a smooth shipping experience.
FAQs
How can I track my Azer Express Post shipment?
To keep tabs on your Azer Express Post package you can utilize the tracking number given to you when you shipped it. Just enter the tracking number, on the Azer Express Post website. You’ll receive instant updates regarding your parcels whereabouts and delivery status.
Can I track my Azer Express Post parcel using a mobile app?
Certainly! Azer Express Post provides an application that enables you to effortlessly monitor the status of your packages while on the move. You have the option to download this app from the app store and utilize it for tracking your shipments at any time and, from anywhere.
What should I do if my Azer Express Post tracking number is not working?
f your tracking number, for Azer Express Post is not functioning properly please make sure to verify the number for any mistakes. If the problem continues, feel free to reach out to the customer service of Azer Express Post for support.
How long does it take for an Azer Express Post parcel to be delivered internationally?
The time it takes for international shipments with Azer Express Post to be delivered can vary based on the destination and the shipping service you choose. If you have any questions about how it might take for your international parcel to arrive you can reach out to Azer Express Posts customer service, for more specific delivery time estimates.
Can I schedule a pickup for my parcel with Azer Express Post?
Yes Azer Express Post provides an option, for parcel pickups. You can easily arrange for a pickup by reaching out to Azer Express Posts customer service or utilizing their user online scheduling tool.
What is the maximum weight and size limit for parcels sent through Azer Express Post?
Azer Express Post has limitations when it comes to the weight and size of parcels. To get information, about the maximum weight and size restrictions you can either visit their official website or get in touch with their customer service.
Does Azer Express Post offer insurance for parcels?
Absolutely Azer Express Post provides insurance choices, for parcels. When you ship your items you have the option to inquire about parcel insurance and select the coverage that suits your requirements.
Can I change the delivery address of my Azer Express Post parcel after it has been shipped?
If you find yourself in a situation where you need to modify the delivery address for your Azer Express Post package after it has already been dispatched it is advisable to get in touch with the customer service team at Azer Express Post. They will assist you in exploring alternatives, for redirecting the package.
Are there any restrictions on items that can be shipped through Azer Express Post?
Azer Express Post has limitations on the items that can be sent via their service. They have a list of items that are not allowed or have restrictions. To make sure you comply with the shipping regulations it’s essential to check their website or get in touch with their customer service for information, about prohibited and restricted items.